Privacy Policy

Jiangsu Jingliang Polymer Materials Co., Ltd. (hereinafter referred to as “we,” “the Company,” or “Jingliang Polymer”) fully recognizes the importance of your personal information and will make every effort to ensure its security and reliability. We are committed to maintaining your trust and adhere to the following principles to protect your personal information: accountability, purpose specification, consent and choice, data minimization, security assurance, user participation, and transparency.

This Privacy Policy applies to all matters regarding our collection, storage, use, sharing, disclosure, protection, and processing of your personal information when you access, browse, or use the Official Website of Jiangsu Jingliang Polymer Materials Co., Ltd. (hereinafter referred to as “this Website”).

If you do not agree with any part of this Privacy Policy, you should immediately stop using this Website. By using any service provided by this Website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

1. Personal Information We Collect and Its Purpose

While using this Website, we may collect information you actively provide or information generated from using our services in accordance with the principles of legality, fairness, and necessity. The types of personal information we collect and their primary purposes are as follows:

(A) Information You Actively Provide

When you interact with us through this Website (e.g., product inquiries, submitting business requests, contacting customer service, registering an account), you may need to provide the following information:

• Basic Contact Information: Name, phone number, email address, company/organization name, position, etc.
• Business-Related Information: Types of polymer material products of interest (e.g., engineering plastics, specialty rubber), specific requirements (e.g., technical parameters, purchase quantity, application scenarios), project background information, etc.
• Other Information: Any voluntarily provided information through online forms, such as messages, complaints, suggestions, or participation in activities (e.g., mailing address).

Purpose: This information is primarily used to respond to your inquiries (e.g., product introduction, technical support), process your business requests (e.g., quotations, sample delivery), establish business contact with you (e.g., sales coordination), improve our service quality, and optimize Website functionality.

(B) Information Automatically Collected While Using the Website

When you visit and browse this Website, we may automatically collect the following non-personally identifiable information (or information that has been anonymized so it cannot be directly associated with you) to ensure normal Website operation and enhance your experience:

• Device and Network Information: Device model, operating system version, IP address, browser type and version, type of network connection (e.g., WiFi/mobile data).
• Usage Behavior Information: Pages/sections visited, time spent, click paths, search keywords.
• Cookies and Similar Technologies: We may use cookies (small text files stored on your device), Web Beacons, and other technologies to record your preferences (e.g., language selection), analyze Website traffic, study user behavior to optimize services (e.g., improve page layout), and provide personalized content (e.g., recommended products).

Purpose: Such information is primarily used for technical operation and maintenance (e.g., ensuring stable Website loading), user experience optimization (e.g., adjusting displayed content according to browsing habits), security protection (e.g., detecting abnormal access), and data analysis (e.g., visitor source statistics to improve promotion strategies).

(C) Information Collected in Special Cases

If you submit information through this Website involving commercial cooperation (e.g., signing purchase contracts) or technical collaboration (e.g., joint R&D), we may additionally collect necessary supporting documents (e.g., business license copies, qualification certificates). This information will be used only for compliance verification and business execution, and access will be strictly restricted.

2. How We Use Personal Information

We only use your personal information within the scope of the purposes for which it was collected and notified to you:

1. Responding to Your Requests: Handling inquiries regarding products, technical support, sample requests, quotations, and other business communications.
2. Business Operations and Service Optimization: Improving products/services based on your feedback (e.g., adjusting polymer formulas, optimizing production processes) and enhancing Website functionality (e.g., simplifying inquiry processes).
3. Communication and Notifications: Sending important notices via the contact information you provide (phone/email), such as order updates or activity information, but not unrelated commercial advertisements unless you explicitly consent.
4. Legal and Compliance Requirements: Using necessary information to comply with laws and regulations (e.g., tax reporting, market supervision), fulfill contractual obligations (e.g., purchase agreements), or cooperate with judicial authorities (e.g., court subpoenas).
5. Security Assurance: Detecting and preventing malicious attacks (e.g., hacking) and protecting the legitimate rights and interests of you and others (e.g., preventing fraud).

3. How We Share, Transfer, or Disclose Personal Information

We strictly follow the “minimum necessary” principle and generally will not share, transfer, or publicly disclose your personal information, except in the following circumstances:

(A) Sharing

We may share necessary information with affiliated or partner entities while requiring them to adhere to strict confidentiality and data processing rules:

• Affiliated Companies: Parent, subsidiaries, or branches of Jiangsu Jingliang Polymer Materials Co., Ltd., only for internal business coordination (e.g., unified customer service).
• Service Providers: Technical service providers (e.g., server hosting, CDN acceleration), data analytics agencies (e.g., traffic statistics), customer service outsourcing teams, etc., only with the information necessary to perform services (e.g., IP address for troubleshooting, inquiry content for customer response). Service providers must not use the information for other purposes.
• Business Partners: When you express clear cooperation intentions (e.g., procurement, R&D), we may share necessary information (e.g., company name, requirement descriptions) with potential suppliers, clients, or partners, limited to what is necessary for cooperation and with your prior consent (unless otherwise required by law).

(B) Transfer

We will not transfer your personal information to any third party unless due to business restructuring (e.g., merger, division). In such cases, we will notify you in advance of the new controller’s identity and contact information and ensure continued compliance with this Privacy Policy.

(C) Public Disclosure

Your personal information will only be disclosed publicly under extreme circumstances:

• With your explicit consent.
• As required by laws and regulations (e.g., judicial investigation, administrative penalties) or to maintain public safety or social interests (e.g., combating illegal activities).
• To protect our legitimate rights and interests (e.g., intellectual property infringement litigation), strictly limited to necessary scope.

4. How We Protect Personal Information

We have implemented industry-standard technical and managerial measures to protect your personal information from unauthorized access, alteration, disclosure, or loss, including but not limited to:

• Technical Measures: Using encryption (e.g., SSL/TLS) for secure data transmission, storing sensitive information (e.g., contact details) in anonymized form, deploying firewalls and intrusion detection systems.
• Management Measures: Limiting internal access to personal information (only authorized employees for work purposes), providing data protection training, regularly auditing data processing activities, and promptly addressing security vulnerabilities.
• Data Retention: Personal information will only be retained for the shortest period necessary to achieve the collection purpose (e.g., keeping necessary records until the statutory period after business cooperation ends) and will be securely deleted or anonymized afterward.
• Security Incident Response: In the event of a data breach or other security incidents, we will immediately initiate emergency procedures, take remedial measures (e.g., block attack sources, notify affected users), and report to regulatory authorities as required by the Personal Information Protection Law of the People’s Republic of China and related regulations.

5. Your Rights

Under Chinese laws and regulations (e.g., Personal Information Protection Law, Cybersecurity Law), you have the following rights regarding your personal information:

1. Right to Know and Access: You may inquire via the “Contact Us” channel about the types of personal information we collect and the purposes of its use.
2. Right to Correct or Supplement: If the personal information we hold is incorrect or incomplete, you may request correction or supplementation.
3. Right to Delete: You may request deletion of your personal information under the following circumstances: The purpose of processing has been achieved, cannot be achieved, or is no longer necessary. You withdraw consent for processing (and no other legal basis exists). We process your information in violation of laws or this policy.
4. Right to Withdraw Consent: You may withdraw your consent to be contacted by specific means (e.g., phone/email) at any time; we will cease such communications afterward.
5. Right to Restrict Processing: In specific cases (e.g., disputing accuracy), you may request us to suspend processing of your personal information.
6. Account Deactivation (if applicable): If user registration is provided, you may request account deactivation (see “Contact Us” for details). We will delete or anonymize associated account information.
7. Exercising Your Rights: Requests may be submitted via the “Contact Us” method at the end of this policy. We will respond and handle your request within 15 business days (except as otherwise provided by law).

6. Use of Cookies and Similar Technologies

This Website may use cookies and similar technologies (e.g., local storage) to enhance your experience:

• Functions: Record preferences (e.g., language selection), track visit data (e.g., popular pages), maintain login status.
• Control Options: You can refuse or delete cookies via your browser settings (note: some functions may be limited, e.g., login persistence).
• Transparency: We do not collect sensitive personal information (e.g., ID numbers, bank card numbers) via cookies and do not use cookies for tracking without your consent.

7. Protection of Minors

This Website is mainly intended for corporate clients and professionals. If you are under 18 years old, please use it under the guidance of your legal guardian. We do not actively collect information from minors. Any accidentally collected minor information will be promptly deleted upon discovery.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time due to legal changes, business adjustments, or technical upgrades. Updated policies will be posted prominently on the Website (e.g., homepage footer) with an effective date. Please check regularly for the latest version. Continued use of the Website constitutes acceptance of the updated policy.